FAQs Page| Yi Shipping Ghana

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Frequently Asked Questions

Everything you need to know about shipping with Yi Shipping — from importing and mini importation to shipping marks, shop orders, and more.

What is a shipping mark and why do I need one?

A shipping mark is a unique label or code placed on your cargo at our China warehouse. It includes your name, contact details, destination, and cargo reference. It ensures your goods are separated from other clients' goods, correctly loaded, and delivered to the right person in Ghana. Without a proper shipping mark, your goods can be mixed up or delayed.

How do I get a shipping mark from Yi Shipping?

Simply request a shipping mark through our website or by contacting us on WhatsApp. We'll ask for your full name, phone number, location, and type of goods. We'll then create a professional shipping mark and send it to you on WhatsApp — ready for you to forward to your supplier or factory in China.

Is there a fee to create a shipping mark?

Creating a shipping mark is a free service for all Yi Shipping clients. It's part of our commitment to making sure your goods are handled safely and accurately from China to Ghana.

What is mini importation and can Yi Shipping help me?

Mini importation means buying smaller quantities of goods from China and importing them to Ghana for resale. Yi Shipping specialises in helping mini importers — whether you're ordering a few boxes of shoes, electronics, clothing, bags, or accessories. We handle the shipping, documentation, customs clearance, and delivery to your door.

What is the minimum quantity I can ship?

There is no strict minimum. We ship for both small and large importers. Whether you have a few cartons or a full container, we have a suitable solution. LCL (Less than Container Load) is ideal for smaller shipments — you share container space with other importers and only pay for what you use.

Can I order products directly through WhatsApp?

Yes! Our shop page allows you to browse available products, add them to your cart, and place your order via WhatsApp. Once you click "Order via WhatsApp", your cart details are automatically formatted and sent to our team on WhatsApp — making the ordering process fast and simple.

Do you have a dedicated system for managing clients?

Yes. Yi Shipping uses a dedicated client management system to keep track of all clients, orders, shipping details, and communication history. This ensures every client gets personalised service and that no order is ever missed or delayed.

How long does sea freight from China to Ghana take?

Sea freight from major Chinese ports (Guangzhou, Ningbo, Yiwu, Taizhou) to Tema Port typically takes 25-35 days depending on the shipping line and weather conditions. We offer weekly container departures.

How long does air freight take?

Air freight from China to Kotoka International Airport, Accra typically takes 5-10 business days. Express options can arrive in 3-5 days for urgent shipments.

What documents are needed for customs clearance?

Required documents include: Commercial Invoice, Packing List, Bill of Lading/Air Waybill, and GCNet declaration. Yi Shipping handles all documentation — you don't need to worry about paperwork.

Can Yi Shipping help me buy from China?

Yes! Our Purchasing Agent service helps you source, negotiate, and buy products from Chinese suppliers on Alibaba, 1688, Taobao, and factories. We handle everything from factory to your door in Ghana.

Do you deliver outside Accra?

Yes! We deliver across all of Ghana including Kumasi, Tamale, Cape Coast, Takoradi, Tema, Koforidua, Ho, Sunyani, Wa, and Bolgatanga. Our door-to-door service covers every region.

How do I pay for my shipment?

We accept Mobile Money (MTN, Vodafone, AirtelTigo), bank transfer, and cash. You can pay in Ghanaian Cedis — no forex stress, no hidden charges.

What is the difference between FCL and LCL?

FCL (Full Container Load) means you book an entire container just for your goods — ideal for large shipments. LCL (Less than Container Load) means you share container space with other importers — perfect for smaller shipments to save costs.

Is cargo insurance available?

Yes, we strongly recommend cargo insurance for all shipments, especially high-value electronics, machinery, and fashion goods. We can arrange insurance coverage for your cargo at competitive rates.

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