CONTACT US

Last updated: January 2025

Yi Shipping (Zhejiang Yimiao International Logistics Co., Ltd.) is committed to protecting your personal data and privacy in accordance with applicable data protection laws.

1. Information We Collect

We collect your name, email address, phone number, shipping address, cargo details, and information you provide when requesting quotes or using our services.

2. How We Use Your Information

We use your information to process shipments and logistics requests, communicate updates, respond to enquiries, improve our services, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share data only as necessary to fulfil your shipment (e.g. customs authorities, shipping lines, delivery partners) or when required by law.

4. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@yishippinggh.com.

6. Contact Us

Email: info@yishippinggh.com | Phone: +233 53 462 3340 | Address: Latebiokorshie, Accra Ghana.

Last updated: January 2025

By using Yi Shipping's website or engaging our services, you agree to be bound by these Terms & Conditions.

1. Services

Yi Shipping provides international freight forwarding, customs clearance, warehousing, purchasing agent, and door-to-door delivery services primarily from China to Ghana.

2. Quotes & Pricing

All quotes are valid for 48 hours from the date of issue. Prices are subject to change based on carrier rates, exchange rates, and cargo specifications. We accept Mobile Money, bank transfer, and cash.

3. Cargo Responsibility

Clients are responsible for accurate declaration of goods. Yi Shipping is not liable for customs penalties resulting from misdeclared or prohibited goods.

4. Transit Times

Estimated transit times are provided in good faith but are not guaranteed. Delays caused by customs, weather events, port congestion, or force majeure are outside our control.

5. Limitation of Liability

Yi Shipping acts as a freight forwarder and is not a common carrier. Our liability is limited to the charges paid for the specific shipment. We strongly recommend cargo insurance for all shipments.

6. Governing Law

These terms are governed by the laws of the Republic of Ghana.

7. Contact

Email: info@yishippinggh.com | Phone: +233 53 462 3340